Merchant Support Specialist – Spring 2018
Starting Salary: $40,000 + Benefits (Health Insurance, 401k, Company Happy Hours & Office Stocked with Snacks)
Our Merchant Support Specialists are the heart of our business. We build strong relationships with our team, our clients and our industry.
General Duties & Responsibilities:
• Ongoing relationship-building with entrepreneurs; by phone, email and in person.
• Live Events around the US.
• Daily interaction with the founder of the company.
• Creating scripts, workflows, documentation.
• Potential management of others (opportunity for advancement).
• Fielding incoming calls from clients and prospects.
• Warm calls to small business owners and associations.
• CRM Management — updating and tracking client and prospect status.
• Application processing — including client follow-ups by way of retrieval of documentation.
Are you ready to be a part of an exciting industry and position yourself for career advancement? Are you ready to have a more exciting office environment?
If you’re the right candidate, you will eventually take on a leadership role in our Sales & Support Department or as a more integral part of the management team.
Either role will involve structuring, organizing, and developing procedures for the company.
This will include (but is not limited to): creating scripts, workflow, referential documentation, organizational procedures and a variety of other high-level tasks.
This company is built with Rockstar quality people. We are looking for the absolute best. If you don’t feel you fit that description – there’s no need to apply. We’re only as strong as our weakest link and we’re actively strengthening the chain.
If this job sounds like it was made for you, please
Send us an email to HR[at]EasyPayDirect.com that includes:
• Email Subject line: “I’m your Merchant Support Specialist”
• Email Body: The title and role of your last two positions – and also what you learned from each of them
• Cover letter describing why you’re well suited for the position
• A Writing sample – please write two paragraphs summarizing the core service we offer. You can find them at www.EasyPayDirect.com
Make sure you include all elements and the correct title in the email. If any elements are missing, you will be disqualified.
This is a full-time position, with a starting annual salary of $40,000 + benefits
(Health Insurance, 401k, Company Happy Hours & Office Stocked with Snacks)