Operations Manager - Easy Pay Direct
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Are You EPD Material?

Director of Operations

Starting Salary: $110k – 145,000 Base (Based on Experience) + Incentives (1st year Av Comp: $165k+)

Have you effectively grown and managed a payment company but want something new?  Done with the normal “ISO” model?  Ready for something new and exciting ~ and compensation to keep you tied to the company’s growth?

Our onboarding and merchant success teams are trained on the fundamentals of merchant services.  Beyond the typical training in the industry, they’re also trained to know the nuances of high-risk processing and the business models that need those services.  As an agent group that represents many processing solutions, it’s very important that the Operations Manager thoroughly understands these things as well.
Our training curriculum is solid, but needs love and expansion.  The Onboarding & Merchant Success teams needs a leader and structure we can build on.  There may come a time in the near future where we bring underwriting in-house. We’ll need someone to build out that department when the time comes.  We’re looking for an experienced, ROCK SOLID Operations Manager.

If you have experience with these things, we’d love to hear from you (see below).

The Position:
Objective: Strategically Plan and Execute for Operational Efficiency

Day to Day Activities:

  • Develop & lead the support team, sales team, channel, development and possibly an underwriting team leads
  • Oversee & Optimize Vendor relationships
  • Further structure and enhance internal sales and support protocols & training (and possibly underwriting as well) (SOPs)
  • Measure metrics to track improvement
  • Revenue & Reporting Analysis
  • Possible event attendance **Travel Required Periodically**
    • 1-2 days of attendance roughly once every other month
    • Huge opportunities exist at industry events and trade shows
  • Contract Review and Negotiation
  • Report progress to the CEO

Mid Term Projects:

  • Establish & maintain vendor relationships
    • Contract review & negotiations
  • Streamline & enhance Standard Operating Procedures
  • Streamline & enhance training programs
  • Implement & Guide software, sales and channel initiatives


  • At least 3 years of Operational Experience *in the merchant services industry*
  • Experience in the “High Risk” Payments Space
  • Ability to quantify and verify past *metric-focused* results
  • Hands-on leadership
  • Excellent communication skills – written and verbal
  • Tech-savvy – in-depth experience with CRMs and industry systems
  • Relocation to Austin, TX to work out of company HQ


  • Marketing experience (allows better rapport with clients)
  • Sales experience
  • Underwriting or Risk experience


•    Health Insurance
•    401(K) with company match
•    An office stocked with snacks
•    Unlimited upward potential
•    Weekly Company Happy Hours
•    Company Sponsored Social Events

If this job sounds like it was made for you, please

Send us an email to Hiring[at]EasyPayDirect.com that includes:

•    Email Subject line: “I’m your Operations Manager | [Your Name ]”
•    Email Body:

  • The title and role of your last two positions – and also what you learned from each of them
  • An explanation of why you think you’re the best fit for this role – including experience to back it up

Make sure you include all elements and the correct title in the email. If any elements are missing, we disregard the email.

  • Frank Kern Frank Kern

    “I am a very very happy client of Easy Pay Direct. Getting set up with them was really really simple and very very professional. I did not have to jump through a lot of hoops. The paperwork was done in a very organized fashion. Everybody was in touch with my team every single step of the way… I am very happy to recommend them to anybody under any circumstances”

    Check out Frank’s story here!

    Frank Kern Inc.
    Frank Kern
  • Hal Elrod Hal Elrod

    “If you think all merchant accounts are created equal, you’re wrong. I thought that too until I discovered Easy Pay Direct… They have a phenomenal understanding and expertise in my world of book sales, live events, keynote speaking, group coaching, private coaching and doing launches… EPD understands the challenges that we go through and they have solutions that are innovative and that’s why they work with some of the top internet marketers and marketers in general in the world… Look at their client list, it’s pretty impressive. I am honored to be even on it. It’s worth your time to take 15 minutes or 5 minutes and reach out to Easy Pay Direct”

    Best Year Ever Blueprint
    Hal Elrod
  • Daven Michaels Daven Michaels

    “I’ve never worked with a more professional team, they know everything there is to know about merchant processing. Merchant processing is the epicenter of any retail business where you are taking credit cards. So, if that is you, you have to make sure you have multiple accounts… Whatever Easy Pay Direct suggests that you do because these guys are outrageous. They saved our business… Work with them before it gets to that do or die situation… They are the best”

    Daven Michaels
  • Ryan Moran Ryan Moran

    “Most processors are a pain in the backside. They are a necessary evil… Easy Pay Direct has been a godsend… I don’t feel afraid of my processor anymore… I am really glad I switched over to Easy Pay”

    Freedom Publishing Group
    Ryan Moran
  • Rob Rammuny Rob Rammuny

    “If you’re in the business of merchant processing and you’re collecting payments for your business and you want to do it the right way, you want to save time and you want to make more money and you want to do it right for the long term. I highly recommend reaching out to Easy Pay Direct”

    Rob Rammuny
  • Richard Gellar Richard Gellar

    “There’s a billion people out there offering merchant accounts but there is one that can really solve your problems… What I’m talking about is Easy Pay Direct… Easy Pay Direct has been who I went to to help me set up multiple merchant accounts… I needed somebody who really understood how to deal with the banks, how to deal with merchant account providers. Their service has been fantastic… There is no reason not to work with Easy Pay Direct”

    Richard Gellar
Free Special Report
Easy Pay Direct

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