How To White List Email | Easy Pay Direct
How To White List Your Email Address
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Easy Pay Direct

We often send you application updates and vital account information via email.
***Please read below to ensure you’re get these updates.***

Our emails are an essential part of keeping your company running smoothly.

We are all familiar with the regular inundation with spam mail in our inboxes. As a mitigation to this madness, many email systems filter your inbox based on algorithms that sort through these emails and “keep your inbox clean”.

UNFORTUNATELY Sometimes these filters catch harmless do-gooders instead!

In joining the Easy Pay Direct family, feel confident that your email address is safe with us. We won’t be spamming you but instead we will be sending you important merchant account updates.
We aren’t trying to sell you anything – but we do use email to make sure you’re able to get your money.

Find your email provider and take these steps immediately to make sure you get our mail.

If you have your email configured to sort, it’s easy. Simply find our email in the “Promotions” or “Social” tab where it might be mis-categorized and drag it to “Primary”. It will now be in the right inbox each time.

Gmail Whitelisting ONE Easy Pay Direct 


  1. Open a message from someone
  2. Hover over the name of the contact it is from
    A box should pop up with three little dots in the bottom corner. Click those dots.
  3. Click add to contacts.
  4. Click save. 


  1. Open Mac Mail. Click Mail → Preferences
     Mac Mail White Listing ONE Easy Pay Direct
  2. Click “Rules” → “Add Rule”
    Mac Mail White Listing TWO Easy Pay Direct
  3. Set your description as you’d like.
  4. Select “any”, “any recipient”, “contains” and type “easypaydirect”.
  5. Select “move message” to “inbox”.
  6. Choose “OK” to save.
    Mac Mail White Listing THREE Easy Pay Direct


Right-click on a message from Easy Pay Direct in your inbox.
Select “Junk E-mail” → “Add Sender to Safe Senders List

Outlook White Listing ONE Easy Pay Direct

  • Wardee Harmon Wardee Harmon

    I’m so glad I found Easy Pay Direct! Customer service and merchant support are absolutely amazing and you’ve made it so easy for me to do automatic load balancing with multiple merchant accounts. I couldn’t be happier about switching to Easy Pay Direct!”

    Traditional Cooking School
    Wardee Harmon
  • Steven Poulos Steven Poulos

    The Easy Pay Direct team is great and easy to work with!”

    North Scottsdale Family Dentistry
    Steven Poulos
  • Mike Wreggit Mike Wreggit

    I’m very happy with the service I’ve received with Easy Pay Direct. They’ve been great. I presented them with the challenge of getting my merchant account set up in about a week before my first home show. They pulled it off with flying colors. They even overnighted my card slider to my hotel so I had it at the show. I sold a commission from the show and I was able to run the charge without a hitch. Ted was a great help throughout. I highly recommend Easy Pay Direct.”
    Mike Wreggit
  • Isabelle Mercier-Turcotte Isabelle Mercier-Turcotte

    THANK YOU, THANK YOU, Easy Pay Direct! I didn’t know how difficult it was to set up a merchant account, and you guys have made that process so easy for us. I call you the lightning bolt in Customer Service because you are so fast! You have been a pleasure to work with.”

    Build to Rock by LeapZone
    Isabelle Mercier-Turcotte
  • Lucy Whittington Lucy Whittington

    I tried Easy Pay Direct and have received such a high level of attention. I needed a ‘real person’, so I called and spoke to Gordon who has been amazing. I now have a merchant account and payment gateway. Easy! I’ll be recommending you to all my clients too.”
    Lucy Whittington
  • Peter Conti Peter Conti

    Easy Pay Direct simplified the application process and was able to get us connected with three or four different merchant accounts all within a matter of just a few short weeks. I would highly recommend Easy Pay Direct for anyone who’s looking for a merchant account provider!”

    Mentor Financial Group
    Peter Conti
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