Customer Vault | Easy Pay Direct
Customer Vault
The Easiest Way to Accept Payments
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Check this out for a video FAQ on How to Use the Customer Vault

Eliminate your concerns about storing card holder information.

  • Run transactions without accessing the entire card number or security information
  • Store all payment information in our level 1 PCI certified data facility
  • Keep cardholder information hidden from employees
  • Never worry about PCI compliance again

Whether your concern is storing information safely or simply avoiding PCI compliance fines, we’re here to help:

Fraud has increased greatly over the last 10 years and so have PCI compliance fines. In 2003 it was legal to store full credit card numbers on receipts. Today you can’t even have an expiration date. Visa, MasterCard and the associations are mandating PCI surveys to makes sure small businesses are storing card holder information safely. That’s why we created the customer vault. The vault automatically “tokenizes” all transaction data and stores it “under lock and key”. It puts the burden of PCI compliance on Easy Pay Direct ā€“ not you. Never worry about fraud again when you use the Customer Vault.

Why should I use the Customer Vault?

Merchants who utilize the Customer Vault can process transactions and maintain an up-to- date customer database without storing any customer payment details. All sensitive customer data was transmitted through encrypted channels and authorizations, captures, refunds, and settlements were managed remotely without storing any cardholder data locally. This gives the merchant unparalleled application flexibility while shifting its liability of PCI compliance.

The Customer Vault can store both credit card and electronic check payment details. Access to the Customer Vault is granted through a secure online interface. The interface specification is described by an API (Advanced Programmers Interface) Integration Manual which is sent by request to the project manager. The Customer Vault and Payment Gateway interface has been Level 1 PCI compliant since 2004.


  • Wardee Harmon Wardee Harmon

    I’m so glad I found Easy Pay Direct! Customer service and merchant support are absolutely amazing and you’ve made it so easy for me to do automatic load balancing with multiple merchant accounts. I couldn’t be happier about switching to Easy Pay Direct!”

    Traditional Cooking School
    Wardee Harmon
  • Steven Poulos Steven Poulos

    The Easy Pay Direct team is great and easy to work with!”

    North Scottsdale Family Dentistry
    Steven Poulos
  • Mike Wreggit Mike Wreggit

    Iā€™m very happy with the service I’ve received with Easy Pay Direct. They’ve been great. I presented them with the challenge of getting my merchant account set up in about a week before my first home show. They pulled it off with flying colors. They even overnighted my card slider to my hotel so I had it at the show. I sold a commission from the show and I was able to run the charge without a hitch. Ted was a great help throughout. I highly recommend Easy Pay Direct.”
    Mike Wreggit
  • Isabelle Mercier-Turcotte Isabelle Mercier-Turcotte

    THANK YOU, THANK YOU, Easy Pay Direct! I didn’t know how difficult it was to set up a merchant account, and you guys have made that process so easy for us. I call you the lightning bolt in Customer Service because you are so fast! You have been a pleasure to work with.”

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    Isabelle Mercier-Turcotte
  • Lucy Whittington Lucy Whittington

    I tried Easy Pay Direct and have received such a high level of attention. I needed a ‘real person’, so I called and spoke to Gordon who has been amazing. I now have a merchant account and payment gateway. Easy! I’ll be recommending you to all my clients too.”
    Lucy Whittington
  • Peter Conti Peter Conti

    Easy Pay Direct simplified the application process and was able to get us connected with three or four different merchant accounts all within a matter of just a few short weeks. I would highly recommend Easy Pay Direct for anyone who’s looking for a merchant account provider!”

    Mentor Financial Group
    Peter Conti
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