Yes. We offer a wide variety of International Merchant Accounts. You can see details about International Merchant Accounts here.
What is an authorization?
An authorization is used for two reasons: To verify there are funds available on a credit card. To authorize the use of those funds (this will hold...
If I put in a sale do I have to then also authorize it separately?
No. If you run a credit card sale, the transaction will complete or decline. Authorizations are only used when you want to authorize a card before...
Can a check bounce or be fraudulent and if so how does that affect me?
Yes. Checks and ACH transactions can bounce whether you cash them in person or electronically.
What if I don’t know the transaction id/service date or last name of customer, can I search by first name or address?
Yes. You can search by nearly any information you have about a customer or transaction: date, time, first name, last name, location, amount,...
Where is all my customer/client info being stored?
All cardholder information is stored securely in the PCI Compliant, Easy Pay Direct Database. Every Easy Pay Direct Merchant can access any...
Can I process debit cards?
Yes. You can process any card with a Visa, MasterCard, Discover or American Express logo. However, the Easy Pay Direct system does not support...
Would I be liable for any disputed transactions from my clients?
Yes. When you set up a merchant account you as a business owner are always responsible for handling disputes with your customers or clients. Some...
Is there 24 hour phone support?
Easy Pay Direct Business Hours Support The Easy Pay Direct office is open from 8-5 CDT. Call, Email, Chat, Text - we're here for you. [...