Merchant Fees Explained: How They Work & Types

by | Oct 24, 2023

Navigating the world of merchant account fees can be complex and, at times, overwhelming. As the lifeblood of your online business, understanding these fees ensures you’re not left with unexpected costs that can hurt your bottom line.

What are Merchant Account Fees?

A merchant account fee is not merely the charge on every card swipe. It’s crucial to look at the entire picture. When setting up a merchant account, which facilitates credit and debit card transactions for businesses, you’re bound to encounter these fees.

Unfortunately, they can significantly diminish your profits. What’s even more frustrating? Some of these charges are often left undisclosed until they suddenly appear on your monthly statement.

The essence of merchant account fees lies in the upkeep of your merchant services account. This account is foundational for any small business looking to process card payments.

Some of these costs are consistent, appearing monthly or yearly, even if no transactions occur. Meanwhile, others might pop up unexpectedly, triggered by specific events like chargebacks.

Decoding Merchant Fees

The complexity surrounding these fees stems from their varied nature. Each fee serves a unique function, resulting in a spectrum of charges on your statement.

Moreover, not all these fees come from the same source. While your processing company might charge some, others come from credit card associations like Visa, Mastercard, Discover, or American Express. Remember, the latter set of fees are usually non-negotiable.

And here’s the catch – there’s no universal fee structure. Different providers have their own criteria, making it imperative to understand what you’re signing up for.

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Common Merchant Account Fees for Small Businesses

  1. Transaction Processing Fees: This is what banks, card associations, and processors charge to handle your transactions. They typically consist of a percentage-based fee and a fixed fee, often termed as an authorization fee.
  2. Scheduled Account Fees: These recurring charges are what you pay to keep your account active. They might show up monthly, quarterly, or even annually. It’s essential to review your contract or the provider’s website to understand these in-depth.
  3. Incidental Fees: Triggered by specific incidents, such as chargebacks, these fees can be a one-time charge or recur until the triggering factor is resolved.

Beware of Hidden Merchant Account Fees

The industry is rife with tales of ‘hidden’ fees that merchants unexpectedly encounter. These could be setup fees, annual fees, or even early termination fees. It’s vital to scrutinize the contract and discuss potential fees with your service provider. Transparency is crucial.

How Can You Navigate Hidden Fees?

  1. Knowledge is Power: Always read your contract in detail. This ensures you aren’t ambushed by an unforeseen charge later.

  2. Choose Transparent Providers: Firms like Helcim and Dharma Merchant Services are known for their clear fee structures. Opting for such providers can simplify your fee management.

  3. Negotiation is Key: Many fees, especially those marked up by your provider, can be negotiated. Don’t hesitate to discuss and ask for reductions or waivers, especially on charges like early termination fees.

Concluding Thoughts on Merchant Service Fees

While these fees might be a necessary evil, they shouldn’t become a burden. Whether you’re dealing with top-tier providers like Square or traditional ones, it’s about getting value for your money.

Small businesses, especially those with lower transaction volumes, should be extra vigilant.

Our advice? Periodically reassess your current provider. Check industry standards, and don’t be hesitant to switch if you’re incurring exorbitant costs.

Remember, understanding how to calculate your effective rate for credit card processing can guide you in comparing different providers.

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How much are merchant account fees?

They can vary. While some providers may not have recurring fees, others might charge between $10-$50 monthly.

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What's the cost per transaction?

It's complex and varies, but typically ranges between 1.5% and 4% of the transaction's value.

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Who bears these fees?

Traditionally, merchants do. However, many now pass transaction processing costs to customers via surcharges, cash discounting, or convenience fees.

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How are these fees calculated?

Your agreement with the provider outlines these. While some like maintenance fees are predictable, others like chargebacks aren’t. The rate plan used by your provider will determine the transaction processing fees.

By understanding and managing your merchant account fees, you can ensure that your business remains profitable and competitive. Remember, at Easy Pay Direct, we’re always here to guide and support you through the complexities of merchant services. Also check out other blog posts, including how to protect yourself from chargebacks!

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