Telemedicine Merchant Account

Easy Pay Direct offers tailored merchant account solutions for telemedicine businesses, providing secure and reliable payment processing services. Our advanced fraud prevention measures and user-friendly payment processing tools make it easy for businesses to manage their payments


US & Canada Merchant Accounts


2-5 Day Approval


24-48 Hour Funding


Guaranteed Lowest Rates*

  • US & Canada Merchant Accounts
  • 2-5 Day Approval
  • 24-48 Hour Funding
  • Guaranteed Lowest Rates*

Accept Telemedicine Payments TODAY!


If your merchant account was shut down today and you could no longer accept credit cards,

how long could you keep the doors open?

If your merchant account was shut down today and you could. no longer accept credit cards, how long could you keep the doors open?

Everyday basic payment facilitators and companies like Stripe, PayPal, Square, Shopify, etc. Shut down thousands of accounts.

It’s not a matter of IF you’ll get shut down, but WHEN…

If your provider held your money for 90 days would you survive?

If they placed a 10% hold on your account, could you make payroll?

It’s time to upgrade to Easy Pay Direct.

EPD understands the challenges of businesses like ours, it’s 100% worth working with them. They will tell you how to save and make more money plus prevent shutdowns so everything runs smoothly.

Hal Elrod

Hal Elrod

Before Easy Pay Direct we had a $750k launch and $156k of that money was held. EPD has been super helpful in a bunch of different areas that none of our other processors provided. Highly recommend them.

Roland Frasier

Roland Frasier

I am a very happy client of Easy Pay Direct, working with them was very professional. Everybody was in touch with my team every step of the way and I am very happy to recommend them to everyone.

Frank Kern

Frank Kern

What Other Features Does Easy Pay Direct Offer?

  • PTransaction Routing

    Automatically route transactions across multiple merchant accounts. If one ever goes down, your others are still processing.

  • PWhite Glove Service

    You’ll have 1 point of contact that is available when you need them. No more chat-bots, no more phone trees. 

  • PDecline Recovery

    Most businesses don’t realize how much their decline % lowers revenue. We will help you keep approval rates high.

  • PChargeback Mitigation

    Stop chargebacks before they begin with our anti-chargeback tech.

  • PHosted Checkout

    Add payment buttons and invoicing to any of your website pages.

  • PRecurring Billing

    Built in recurring billing for subscriptions and multiple payment options.

  • PMobile Payments

    Accept and send payments with our easy to use mobile dashboard.

  • P250+ Shopping Cart Integrations

    Integrate to almost any shopping cart in the world, we can set this up for you!

  • PBanking For Every Vertical

    We have personal relationships with banks across the USA & Canada to get your accounts approved.

  • PUnlimited High Ticket

    Process high ticket transactions regularly without issue


If you are a high risk merchant, finding a high risk credit card processing solution is essential for keeping your business running smoothly. Merchants in the telemedicine industry can have a very difficult time finding the right payment processor.

At Easy Pay Direct, we know how overwhelming merchant processing can be. We are here to help you find the right high risk telemedicine merchant account solution so you can process payments with ease and get your business on the road to success.


Telemedicine or telehealth is the use of telecommunication technologies, such as cell phones or computers, to distribute health services and information. If you are reading this, you are probably in the telemedicine industry, so this may be common knowledge to you. However, it is imperative to understand this in order to understand why telemedicine merchants are considered high risk merchants.

By nature, telemedicine payments happen online which makes the telemedicine industry, e-commerce. The thing that makes e-commerce high risk is the fact that all transactions are card not present (CNP) transactions. This means that when a payment processor processes a transaction, they don’t have access to the physical card. Instead, they use the information entered on an order form. The likelihood of fraud and chargebacks is much higher when the card is not present. As a result, it forces banks and merchant account providers to treat telemedicine as a high risk industry. Because of this, It is critical that anyone in telemedicine gets the right high risk telemedicine merchant account from the right provider. To ensure stable merchant processing, that provider should get to know and understand your business model.

This can be a challenge, however, you are not out of luck because you came to the right place. Easy Pay Direct leverages its relationships with banks and merchant account providers to make establishing a telemedicine merchant account as easy as possible. At Easy Pay Direct, we are committed to finding you the best e-commerce credit card processing solutions that are customized to fit your needs. We secure your high risk payment processing so you can focus on dominating the telemedicine industry.


We have all heard stories about merchant accounts getting shut down by PayPal, Stripe, Square or any old merchant account provider. If you have not, I would suggest googling “merchant account shutdown” and seeing the millions of results that pop up. This is a very common occurrence that, to avoid, you must understand.

The primary reason that merchant accounts get shut down is that 99% of merchant account providers do very little underwriting which means they do not know anything about you or your business. Take PayPal, Stripe, and Square for example. They are what we call an aggregator. They get this name because they let millions of people use one giant, shared merchant account. It takes seconds to be one of those millions because they do no underwriting. This means that if they have any sign of risk from you their only option is to hold or freeze your money or shut down your merchant account. They know nothing about you or your business so how could they know that you are high risk and account for that.

Not all merchant account providers are aggregators but most operate on the same logic. This is why underwriting is crucial for high risk merchants seeking merchant services.


At Easy Pay Direct we understand something that these providers do not. We understand that it is in your best interest to pair you up with a high risk merchant account provider that take the time to know who you are and understand your business. We also understand the fact that your telemedicine business is your life and you depend on it to feed your family, pay the bills, compensate your employees, etc…

If your merchant account is shut down, the fate of your responsibilities hangs in the balance and it can leave you feeling helpless. If this has happened to you, the good news is that you are on the first step to never worry about this again. Easy Pay Direct is the complete solution to your high risk credit card processing needs. We can get you set up with a provider that wants to work with you and a new high risk telemedicine merchant account that suits your needs in as little as 2 days!


If you need a credit card processing solution for your telemedicine business, Easy Pay Direct has got you covered. We’re here to make things easier! The first step to establishing stable telemedicine merchant processing is starting the Easy Pay Direct application. From there our New Client Specialists will be in contact with you to get the information they need to set up your telemedicine merchant account.


All Merchant account providers worry about their liability when it comes to patients working with any business. They do not want to be responsible for chargebacks, disputes, and fraud. A chargeback/dispute is when a consumer goes to their bank and tells them they want their money back for a purchase. What usually happens is their bank gives the consumer their money back but the merchant is responsible for repaying it. However, if the merchant is out of business or does not have the funds to do this, the merchant account provider becomes responsible for paying back the disputed transaction. The industries that are more likely to encounter this are then classified as high risk industries.

telemedicine patient

Now take into account the fact that a lot of these industries are in the e-commerce space and need to process card not present (CNP) transactions. The likelihood of fraud is much higher for these types of transactions. Slowly, you start to realize why providers need to reduce their liability. Most merchant account providers do this by implementing a hold or reserve to ensure that they have some of the high risk merchant’s money stashed away in case of these events. On the other hand, some providers will just shut down or freeze your account, stopping your ability to process payments or access your money.


Being high risk can slightly affect your ability to get a telemedicine merchant account because there are many merchant account providers that refuse to work with high risk businesses. But, where it really can hurt you is if you choose the wrong payment processor because that leads to problems like holds, freezes, and shutdowns.

To avoid this you need to look for a high risk merchant account provider that takes the time to underwrite your business so they understand your business model and want to work with you. That way nothing is a surprise and they have no reason to hold, freeze, or shut down accounts. Luckily, Easy Pay Direct makes this as easy as possible by applying, on your behalf, to merchant account providers that want to work with high risk businesses.


At Easy Pay Direct, we leverage our relationships with high risk merchant account providers to find the perfect high risk merchant account for each of our clients. We handle the setup for you, all while giving valuable business advice and strategy such as tips to reduce chargebacks. Easy Pay Direct provides insurance for your revenue stream by setting you up with multiple merchant accounts. We load all of your merchant accounts into our state-of-the-art online payment gateway that will automatically distribute your sales across them in a process we call “transaction routing”. This way, if one of your accounts were to shut down, you automatically have accounts up and running to take their place. Easy Pay Direct will assign you your very own Certified Payment Specialist that will monitor your accounts for you and give you one point of contact for all merchant services.

Why Easy Pay Direct?

We pride ourselves on making your life easier and facilitating the growth of business across the globe. We have been doing this successfully for years and have helped countless businesses achieve their full potential, just check out some of our testimonials. More importantly, Easy Pay Direct would love to play it’s part in helping you achieve your goals and service your consumers smoothly. if you’re interested in working with us, you can start your EMAP  application below or call us at: (800) 805-4949 | Get Set-up with a Merchant Account »

Telemedicine Merchant Account FAQ

What is a telemedicine merchant account?

A telemedicine merchant account is a type of merchant account that allows businesses that provide telemedicine services to accept credit card payments from patients for their consultations and services.

Why would a telemedicine business need a merchant account?

Telemedicine businesses need a merchant account to accept credit card payments from patients as a form of payment for their services. Having the ability to accept credit card payments can make the sales process more efficient and increase the likelihood of patients making payments.

Is it difficult to get approved for a telemedicine merchant account?

Obtaining a merchant account for a telemedicine business can be more difficult than a regular merchant account as the industry is considered high-risk due to the potential for chargebacks and disputes. However, as long as the business has a well-established and has good credit history it is possible to get approved for a merchant account.

Are there any additional fees associated with a telemedicine merchant account?

There may be additional fees associated with a telemedicine merchant account, such as higher processing fees or a higher monthly account fee, to cover the additional risk associated with the industry. It’s important to carefully review the terms and fees of any merchant account before signing up to ensure that you fully understand the costs involved.

Are there any security measures that telemedicine merchant accounts put in place to protect patient data?

Yes, telemedicine merchant accounts generally use security measures such as SSL encryption and PCI-compliant software to secure data transmitted over the internet and protect sensitive patient information, as well as compliance with regulations such as HIPAA to safeguard patient’s sensitive information and personal data.








Merchant Accounts FAQ

If you want to know more about payments, pricing, or solutions to problems you are experiencing, we are always ready to help you.

What industries does Easy Pay Direct work with?

Easy Pay Direct specializes in high risk payment processing but we also work with mid risk and low risk companies.

Here is a short list of some business verticals we service:

  • Antiques & Collectibles
  • Apparel & Clothing
  • Bad Credit
  • Bus Lines
  • Cannabis Support Businesses
  • Caterers
  • CBD Oil & CBD Products
  • Continuity Products and Subscription Boxes
  • Credit Repair
  • Credit Monitoring
  • Debt Collection
  • Digital Streaming
  • Document Preparation
  • Fantasy Sports
  • Firearms & Ammunition
  • Furniture & Home Furnishings
  • Health & Beauty
  • Hotels & Lodging
  • Insurance / Warranty
  • Legal Services
  • Magazine Subscriptions
  • Medical Billing & Coding
  • Medical Supplies
  • Membership & Recurring Billing
  • MLM Companies
  • Transportation & Moving
  • Non-Profit
  • Nutraceuticals
  • Pawnbrokers & Pawn Shops
  • Pet Products
  • Precious Metals
  • Property Management
  • SaaS Companies
  • Seminars & Coaching
  • SEO / SEM / Ad Agency
  • Smoking Accessories
  • Sports Betting
  • Survivalist & Tactical Gear
  • Telemedicine
  • Tobacco & Cigar
  • Travel & Timeshare
  • Vape / e-Cig / eJuice
  • Veterinarians
  • Web Design & Development

Why is my business considered high risk?

“High Risk” is a banking industry term. It’s important to note that there are many business models that are seemingly low risk, but fall into the high risk category.

There is nothing wrong with being considered high risk and there are many factors that contribute to risk.

When a consumer buys an item with a credit card, they are given 6 months from the date of receiving the item to dispute the charge.

If your business is no longer operating, who do you think has to refund that money? The processor. This is where risk is created.

Certain businesses, marketing models, and industries have a higher rate of chargebacks, where they get labeled as high risk.

Even if your business is perfect, has never had a chargeback, and operates 100% “by the books”, you could be labeled high risk if you’re business or industry falls into a high risk category.

There are 3 main reasons a business can be considered high risk.

  1. The business has a greater chance of chargebacks occurring
  2. The business model may be new or legally regulated
  3. The business accepts a high number of card not present transactions (over the phone, email, eCommerce)

Do you provide merchant account services outside of the USA?

At this time Easy Pay Direct offers merchant account services for the USA and Canada. We are always working to expand our areas of processing and hope to serve a greater area in the near future.

Can my startup or new business be approved?

We have worked with many new brands and start-ups to get them approved and running. However, banks like to see a long history of transactions and an established history with a merchant before approving them.

But, that does not mean we can’t get you approved. Reach out to us today and we will walk you through your options.

How long does it take to get approved for a merchant account?

Once all of the necessary documents have been received, it typically takes 1-4 days to get approved.

Occasionally accounts can be approved in less than 24 hours, our team will work as quickly as possible to get your account up and running.