Managing Transactions Archives

How do I refund a credit card or electronic check transaction?

How do I void a transaction?

How do I search for a specific transaction?

Is a business license needed to use this service?

Is there 24 hour phone support?

Would I be liable for any disputed transactions from my clients?

Can I process debit cards?

Where is all my customer/client info being stored?

What if I don’t know the transaction id/service date or last name of customer, can I search by first name or address?

Can a check bounce or be fraudulent and if so how does that affect me?

If I put in a sale do I have to then also authorize it separately?

What is an authorization?

Can the EPD Gateway be used internationally?

The Easy Pay Direct is connected to dozens of banks in the US as well as outside of the US. Wherever you do business, the Easy Pay Direct gateway is there for you.

Merchant Account Industry Language

A full blown Merchant Account language dictionary, with all the terms you might not understand - as well as many we hope you do :-)

Frank Kern
“I am a very very happy client of Easy Pay Direct. Getting set up with them was really really simple and very very professional. I did not have to jump through a lot of hoops. The paperwork was done in a very organized fashion. Everybody was in touch with my team every single step of the way… I am very happy to recommend them to anybody under any circumstances”
Check out Frank’s story here!
Frank Kern Inc.
Heather Seitz
“Thank you SO much for following up. It speaks volumes about how you guys do business over there for sure… “
Emailability LLC
Colin Egbert
“Besides getting us a great rate, they really helped us get our money released after we did a launch and had a bunch of money held. They are always quick to respond, always keeps us in the loop, and always shoot straight”
RealestateInvestor.com
Amzi Marsh
“Easy Pay Direct is a user friendly system that when coupled with exceptional customer service – gives any business owner peace of mind. Big Thanks EPD!”
Tu Accion En Vision