Easy Pay Direct: Notifications & Alerts Setup

To View/Update the Notification Alerts for yourself or a sub-user:

• Log into your Easy Pay Direct portal
• Click on Users (left side of the screen)
• Click on the Bell icon (for Notifications) to the left of the profile
• Click on the Tools icon
• Click on the Menu options
• You may make any changes according to your preference.
• Click Save

Ticket Alerts Setup

From the above Notifications menu:

• Scroll down to the section for "Tickets"
• Among the options there you should be able to turn on alerts for Chargeback tickets.
• Sub-users can also be set up to access the Chargeback dashboard.