How do I void a transaction?

Void is used if you want to reverse a credit card or electronic check transaction on the same day as the initial transaction.

To void a transaction:

(make sure you are logged in to your account)

1) Click Void(In the left column, choose the “Refund” either under Electronic Check or under Credit Card – depending on the type of transaction you are refunding)
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2) Enter the Transaction ID(If you don’t have the transaction ID, you can search for the transaction by clicking on the magnifying glass icon.)

Click the “Void” button

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3) See Updated transaction information:

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