Company Information Update
The Company Information Update request form shows all fields that can be updated. If you only need to update one or a few fields, only the fields you wish to change need to be filled out. Once the desired changes are in the form, check the radio button I accept the above and submit the form. The items you can request updates for are below:
- Company Information
DBA Name
- Legal/DBA address (physical addresses only, no PO Boxes)
- Phone Number
- Contact Email Address
- Support Email Address
- Website
- The principal account holder's address
The following items cannot be updated through this page, as they require a new merchant account to be issued:EIN / Federal Tax IDLegal NamePrincipal Ownership
For Principal email address or phone number updates, you can update them on the user settings page at any time—no Account Change request is required. If your requested update requires additional documentation, you can upload any relevant files through the account request ticket after submission.



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