Request an Account Change

The request to update your account information can be submitted in one of two places:

• Use the Update My Company Information button from the Support > Account Changes page.
• On the Merchant Profile page, navigate to the Acquiring section and click the button labeled Update My Company Information at the bottom of the section.

Once you have clicked the button, you will be prompted to select your DBA and the type of account change request you wish to submit.

If you have more than one DBA, please select the correct one at this stage, as the DBA cannot be changed after the request is created. If the incorrect DBA is chosen, a new request will need to be submitted.